Patient Engagement

Patient Engagement — SMS, WhatsApp, Email & Documents

Keep patients informed automatically — in their language, on the channel they use.

Key features

Plug in your provider; send from one place with delivery status.

Edit wording and placeholders; preview exactly what the patient receives.

Booking, reminder, report ready, bill, discharge and follow-up triggers.

Reports and bills are sent as expiring, tokenised links — not attachments.

Upload scans, old reports, ID proofs and signed consent forms to the patient file.

Post-visit feedback and NPS with department-wise reports.

Step 1
“Dear Priya, your Lipid Profile report from Yosidha Hospital is ready: https://…/r/8fK2 (valid 7 days).”

Illustrative example with sample data.

Which SMS/WhatsApp providers are supported?

Any provider with an HTTP API. Common gateways are pre-configured; others can be added in settings.

Can we send messages in local languages?

Yes. Templates can be written in any language your SMS/WhatsApp provider supports.

Can patients opt out?

Yes. Opt-outs are recorded and respected for non-essential messages.

Is there a limit on messages?

Limits depend on your SMS/WhatsApp provider plan; DMediQ shows delivery status for every message.

Run every department of your hospital on one connected platform — from the front desk to discharge, across one branch or fifty.

Book, check in, triage and call patients in order — with live doctor load and zero confusion at the front desk.

Give doctors one screen with the full patient history, quick templates and e-prescriptions that print in seconds.