Is there a free trial or demo?
Yes. We show DMediQ live with sample data for your speciality, and give you a demo login to try it with your team before you decide.
What is included in every plan?
Cloud hosting, SSL, daily backups, the DMediQ mobile app, role-based access, audit log and free updates with new features.
What is the one-time onboarding fee?
It covers setting up your hospital (branches, departments, doctors, services and prices), importing your data from Excel/CSV and training your team. It is charged once, on the first invoice: ₹14,999 in India and AED 1,499 in the UAE, plus tax.
How does yearly billing work?
You pay for the year in advance at a lower monthly rate — up to 17% less than paying monthly.
Do you serve hospitals in Dubai and the UAE?
Yes. UAE prices are in dirhams with 5% VAT, the software supports Arabic and English, and our team onboards you remotely with on-site visits when needed. The minimum monthly charge in the UAE is AED 1,299.
Can I add modules or branches later?
Yes. Start small and add modules, users, beds or branches at any time; the change is pro-rated on your next invoice.
Can we install DMediQ on our own server?
Yes. On-premise installation is available on the Enterprise plan with the same features as cloud.
Are there any hidden charges?
No. You pay the plan or modules you choose, the one-time onboarding fee, tax, and SMS / WhatsApp message charges at actuals if you use them.